Right to cancel (We offer a 30-day cancellation period)

You have the right to cancel the contract within thirty days for no reasons.
The cancellation period of thirty days starts from the day that you or your designated third party, who is not a carrier, take possession of the goods.

In order to exercise your right to cancel, you have to inform us 

Gerhard Goss
Bahnhofstrasse 75
CH - 8965 Berikon

by email:
or phone +41 (0) 56 - 631 76 13
and provide a clear notice (e.g. email, posted mail) on your decision to cancel the contract.
You can submit the cancellation form or an alternative clear notice electronically via our website ( If you make use of this option, we will immediately send you confirmation for the receipt of such cancellation by email.
In order to meet the cancellation period, it is sufficient for you to send a notice that you will exercise your right to cancel prior to the expiry of the cancellation period.

Cancellation effects
If you cancel the contract, we will need to repay all payments received from you including delivery costs (with exception of any additional costs which result from you having selected another kind of delivery than the offered affordable, standard delivery) immediately and at least within fourteen days starting from the day that your cancellation notification was received by us. We use the same payment method for this repayment that you used for the original transaction, unless an alternative was expressly agreed upon; under no circumstances will you be charged with a fee because of the repayment. We can refuse the repayment until we have received the goods back again or you have provided evidence of returning the goods, whatever occurs first.

You are required to return or ship the goods immediately and definitely at least within fourteen days starting from the day that you inform us about the cancellation of the contract (see "Returns") . The period is met, if you send off the goods prior to expiry of the period of fourteen days. You bear the direct costs of the return of the goods.
You are only responsible for any potential loss in value of the goods if this loss in value on examination of condition, characteristics and function is attributed to unnecessary handling by you.  

End of cancellation notice